Keynote: Joined up thinking and collaborative working: increase effectiveness and create a mutually supportive environment

Prof Nicola Martin, London South Bank University

It can be argued that collaboration between professional services is easier than creating equitable and productive working relationships between professional services staff and academics.

This presentation considers how to make all these things work in ways which enable staff to support each other and offer students excellent, joined up, easy to access services

The presentation is built on research informed practice arising from two projects:

  1. A SRHE funded project which considered how HEIs could approach the post Layer landscape requiring embedding of universal design for learning. A key finding related to the requirement for various services to work together and to communicate the big picture of support available to students.
  2. An approach by Leadley-Meade and Goodwin offering pre-entry support to students which included providing them with information about how to access a wide range of professional services in order to increase their chances of academic success.

References

Leadley-Meade, Z. & Goodwin, R. (2019) Pre-entry self-assessment and mapping to relevant services as a means of developing learner autonomy in undergraduates. Journal of Inclusive Practice in Further and Higher Education. Issue 11.1. pp. 4-13. Available from: https://nadp-uk.org/wp-content/uploads/2019/06/JIPFHE.ISSUE-11.1-June-2019.docx [Accessed 19th February 2020]

Martin, N, Wray, M, James, A, Draffan, EA, Krupa, J and Turner, P (2019) Implementing Inclusive Teaching and Learning in UK Higher Education – Utilising Universal Design for Learning (UDL) as a Route to Excellence. Society for Research into Higher Education. https://openresearch.lsbu.ac.uk/item/8666q [Accessed 19th February 2020]