Administration and Accessibility Manager

Application Deadline: 28/08/2022

Job Details

Location: London

Salary: 28,000

Sector: Higher Education

Job Description

Responsibilities Include:

– Oversight of Grade reporting and issuance of FIE transcripts

– Leading on School of Records Administration

– Leading on exam management

– Leading on Accessibility across FIE’s programmes and locations:

– Deliver high quality and proactive guidance and support services to students with disabilities, physical or mental health concerns, or other needs that require a reasonable adjustment to the FIE programme. Liaise with other teams, in particular Student & Residence Life, Facilities and Experiential Education to discuss and implement adjustments.

– Assisting with aspects of strategy, delivery, development and planning within the Administration department

– Coordinating communication with Visiting Faculty

– Overseeing and manage the Front Office of Foundation House, coordinate the high-quality delivery of services and ensure the efficient day to day running of the building

– Monitoring and ensure continuing development of the Kensington Campus together with the Facilities Department and Administrative Team members

– Leading on internal and external rooms and space bookings

– Leading the admin team for events management

– Assisting with preparations for arrival, registration, and orientation of programs

– Assisting with CELCAT scheduling software, course registration and scheduling/timetabling process

– Assisting with and development of FIE’s Virtual Learning Environment (Moodle), as well as advising on e-learning strategy and development


Relevant Skills and Qualifications include:

– Educated to degree level or equivalent

– Demonstrable efficiency, accuracy and attention to detail

– Proven time management, administrative and organizational skills

– A flexible approach with the ability to learn quickly

– A friendly “can do” customer – relations disposition

– A professional and personable outlook

– Ability to be and work as part of a team (and an awareness of others even when not working directly with them)

– Ability to prioritise, work under pressure, and to meet set deadlines

– Excellent interpersonal skills

– Excellent written and verbal communication skills with a confident and welcoming manner

– Experience of working in a busy office environment

– Experience of working with students and/or in customer-service

Proficiency in Microsoft Office

– Experience of working with Virtual Learning Environments and in-house databases


Desirable Skills and Qualifications include:

– Experience using Survey Monkey or other web-based survey solution platform

– Experience in social research, data collection and analytics

– Experience working in a UK and/or US higher education environment and an awareness of the challenges of being in a foreign country

– Experience supervising others


Location: London, England (on-site)

Salary: £28,000 gross, per annum

Start Date: 1st September, 2022

Application deadline: rolling

Interviews: To take place in London just following the closing date


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